Yoso Wellness Spa Manager

Yoso is actively seeking to expand our spa management team.  The Spa Manager is the integrity of the business! They create organizations and ensure the implementation of the systems that allow the business to run effortlessly. The Spa Manager is responsible for the well-being of the staff and its customers, realizing it is a profound privilege to serve our customers and staff members. 

This position requires a true understanding and love of customer service as well as coaching and implementing systems to ensure an effortless operation.    

Come in today and see what Yoso Wellness Spa has to offer: a fun, connected yet relaxing working environment with eco friendly and conscious product lines, as well as valuable experience and a jump-start to your future career.  

Yoso is a clean, upscale, newly renovated space! The team at Yoso is thriving, connected and passionate. Our energy is the attractor that makes people want to work for us!  

Please send your resume to Jennalee@yosowellness.com or apply in person at 

Yoso Wellness Spa

Attention to Jennalee  

740 Front St - Suite 110

Santa Cruz, Ca 95060

What we’re looking for:

The Spa Manager would fulfill company admin duties as well as some sales and marketing. These duties include the following:

• Work directly with the owner to accomplish tasks as designated. 
• Answer office management based calls for business related matters, support front desk with client needs from problem solving client complaints to take questions for potential new clients that front desk is not able to answer. 
• Human Resources tasks including: processing new hires with on boarding training, adhering to and keeping up to date employment laws, maintaining current employee information, working with the owner to ensure open communication within the company between management and employees, employee handbooks, managing company benefits
• Light bookkeeping including organizing invoices and statements for our bookkeeper.
• Working with owner to manage orders, communications and billing inquiries with vendors.
• Support with some needs with Yoso the Annex.
• General admin duties: creating and maintaining company documents such as contracts, forms, questionnaires, assisting with license renewals and applications, support in finding more effective solutions for smooth flow within the company workspace. 
• Payroll Administration - support with some time clock needs for staff.
• Someone who can work autonomously and on rare occasion based on support need, weekends. 

This is a position is for someone who:  
Enso Experience:
- Provides meaningful space to customers.
- Supports customers in their wellness journey, no matter where they are coming from.

 Kindred Connection:
- Welcomes in customers and takes interest in their needs. 
- Aids customers in finding the products and gifts that aid their ability to take care of themselves or loved ones. 

 Consciously Curated:
- Learns about the story and benefits of each product to share with customers. 
- Gives quality and educated experience to everyone coming in. 

Harmoniously Proactive:
- Takes ownership over their roles by treating the space with care. 
- Anticipates the needs of both customers and of Yoso as a business. Every employee is empowered to bring new ideas to elevate and grow Yoso.
- Can work autonomously.  

Humble and Helpful:
- Openly shares knowledge and expertise with customers and team members. 
- Actively listens to and respect everyone's ideas to help all contribute and learn.

We offer:
A place to grow your wellness knowledge and experience. 
Some of the benefits include: $100 off treatments every month + 25% treatments, 40% products at Yoso Wellness Spa, and Gift every quarter. 

How to apply
Send your resume along with a little bit about yourself to jennalee@yosowellness.com